When a BroadWorks Group in Rev.io has a VoiceMessagingGroup GroupService product added to it via an order, and the order is sent, Rev.io will attempt to provision this service. If this fails, the order will return an error and not continue.

Fields

The following applicable fields are located on the BroadWorks Group in Rev.io.

Field Name

Location

Required/Optional

VM Calling Line Id First NameLine Custom Field ("Voice")Optional
VM Calling Line Id Last NameLine Custom Field ("Portal")Optional
VM ExtensionLine Custom Field ("2000")Optional
VM LanguageLine Custom Field ("English")Optional
VM Group ProtocolLine Custom Field ("IMAP")Optional (IMAP or POP3)

Steps

  • First, Voice Management is setup as follows:
    • Active
    • Allow Identification by Phone Number/Alias
  • Next, the Service Instance is setup as follows:

Field

Value

Calling Line ID First Name
Calling Line ID Last Name
Extension
Name
Language
Hiragana First Name
Hiragana Last Name
Use Voice Portal Wizard Yes