Line Type

Field

Value

DescriptionAnything - e.g. BroadWorks User
CodeBWUSER
TypeAll
CustomizeChecked
ActiveChecked

Line Type Fields

Field Name

Location

Required/Optional

DomainLine Custom FieldRequired
Service Provider IdLine Custom FieldRequired
Group IdLine Custom FieldRequired
DepartmentLine Custom FieldRequired
User IdLine Built-in Field (Circuit_ID)Required
Phone NumberLine Built-in Field (Telephone Number)Required
ExtensionLine Custom FieldRequired
First NameLine Custom FieldRequired
Last NameLine Custom FieldRequired
EmailLine Custom FieldRequired
Address Line 1Line's Address (or Customer's Service Address)N/A
Address Line 2Line's Address (or Customer's Service Address)N/A
Address CityLine's Address (or Customer's Service Address)N/A
Address StateLine's Address (or Customer's Service Address)N/A
Address CountryLine's Address (or Customer's Service Address)N/A
Address PostalLine's Address (or Customer's Service Address)N/A
Calling Line Id First NameSee First Name aboveN/A
Calling Line Id Last NameSee Last Name aboveN/A
Calling Line Id Phone NumberSee Phone Number aboveN/A
Time ZoneLine Custom Field (defaults to "US/Eastern")Optional
Languagestatic ("English")N/A
SIP UsernameLine Custom FieldRequired
SIP PasswordLine Custom Field (defaults to 35-character random)Optional
Device UsernameLine Custom Field (defaults to admin)Optional
Device PasswordLine Custom Field (defaults to 5-character random)Optional
Voicemail PinLine Custom FieldOptional
IMAP UsernameLine Custom Field (defaults to UserID@vm.{domain})Optional
IMAP PasswordLine Custom Field (defaults to 20-character random)Optional

Product Configuration

Following is a listing of types of products that can be configured in Rev.io for BroadWorks Users:

Broadworks Type

Product Code 1

Product Code 2

Wholesale Description*

User Service AssignmentName of UserService (e.g. CallForwardingSelective)UserService
Service Pack AssignmentName of Service Pack (e.g. Premium User Features)ServicePack

* Wholesale Description is on the Advanced tab of Edit Product

Example UserService Products


Example ServicePack Products

Things to Know

  • When creating a User, the SIP Password will always be set. If the SIP Password field exists on the Line in Rev.io, this value will be used, otherwise, a random string will be generated.
  • Each time a User is modified via Rev.io (adding a service, removing a service, changing any other field on the line, etc), the SIP Password will be set only if the SIP Password field exists on the Line in Rev.io. Otherwise, it doesn't set/change what is already in BroadWorks.